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1       Our Commitment to Your Privacy

ThermoAnalytics, Inc. (“TAI”, “we” or “us”) recognizes the importance of data privacy in today’s digital economy. We believe that privacy is a matter of trust, and we are committed to managing personal data lawfully, fairly and transparently. We want our website visitors, customers, distributors and other business partners (collectively, "you" or "your") to understand the ways we collect and use personal data about you.

This Privacy Policy describes:

  • Ways we collect your personal data
  • Ways we use your personal data
  • Ways we share your personal data
  • Ways we retain and safeguard your personal data
  • Your rights and choices about how we collect, use and share your personal data

2       Policy Scope

This Privacy Policy applies to our business operations in the United States and Germany, and to the website thermoanalytics.com (hereafter, the “Site”), which is hosted in the United States.

3       Ways We Collect Your Personal Data

3.1      In General

We collect only personal data that you provide to us voluntarily and with your consent. TAI takes measures to ensure that we collect personal data for specified, explicit and legitimate reasons only – namely, to provide products and services to you and meet our legal obligations. We also take steps to limit the personal data we collect to only the minimum necessary to carry out our mission.

We may collect your personal data when you:

In these instances, we may collect personal data such as: your name, e-mail address, postal address, phone and fax number, company name and job title. If you apply for a job with TAI, we may also collect special categories of personal data, such as: your birthdate, social security number, and other information necessary to facilitate the employment process.

3.2      Log Files

We may use log files to record data about each users’ visit to our Site. When you visit the Site, we collect the IP (Internet Protocol) address connected to your computer (or the proxy server you use to access the World Wide Web), your computer operating system, the type of browser you are using, mobile device operating system (if you are accessing the Site using a mobile device), as well as the name of your ISP ("Internet Service Provider") or your mobile carrier. We use this information to analyze overall trends to help improve the Site. We do not share log data with third-parties unless required by law to do so.

3.3      Cookies

We may use cookies to track Site usage and trends, to improve the quality of the Site, and to customize your experience on the Site. We save a "cookie" – a small text file – on your computer. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use the Site.

We may use one type of cookie, called a "persistent" cookie, once you have signed in to your account to identify you as a returning visitor to the Site. We use another type of cookie, called a "session" cookie, to identify your last visit to the Site. Session cookies used by the Site expire after you close your web browser.

We may also use web "beacons" to allow us to know if you visited a certain page, opened an email from us or to determine if ad banners on our Site were effective.

3.4      Third-Party Use of Cookies and Other Tracking Technologies

We use Google Analytics and HubSpot to understand Site users’ needs and to optimize the Site’s service and experience. Google Analytics and HubSpot track usage information on the Site, including top webpages, what links users click, time spent on the Site, visitor demographics, and sources of traffic to the Site. Google Analytics and HubSpot use cookies and other technologies to collect data on users’ behavior and their devices (in particular devices’ IP address captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and preferred language used to display on the Site.

We do not use Google Analytics or HubSpot to track, collect or upload any data that personally identifies an individual (such as a name, e-mail address or billing information), or other data which can be reasonably linked to such information by Google Analytics or HubSpot. Refer to the Google Privacy Policy and HubSpot’s Privacy Policy for more information.

We do not control these third-parties' tracking technologies or how they may be used. You may opt-out of Google Analytics here.

3.5      Surveys

From time to time, we may collect information from you via an online survey. Participation in these surveys is completely voluntary. Information requested may include personal and demographic information. Survey information will be used for purposes of monitoring and improving the Site and/or TAI products and services.

3.6      Your Consent to Our Collection and Subsequent Use

By using this Site or otherwise communicating with TAI electronically, you consent to our collection and subsequent use of your personal data for our legitimate business uses. If you do not consent to such collection or subsequent use of your personal data, please do not use this Site or communicate with TAI.

4       Ways We Use Your Personal Data

4.1      In General

We may use your personal data to communicate with you and provide you our products and services. For example, we may use your personal data to:

  • Send you our blog and other newsworthy updates;
  • Send you invitations to events and conferences;
  • Answer questions you submit to us;
  • Administer our business processes;
  • Provide software support; and
  • Comply with our legal and contractual obligations.

If you apply for a job TAI, we may also use your personal data to process your employment application, conduct background screening, check references, and facilitate payroll and employee benefits processing.

4.2      Opting-Out of Uses of Your Personal Data

If you wish to request that TAI refrains from using your personal data to communicate with you, please submit your request to TAI by using the contact information below.

5       Ways We Share Your Personal Data

5.1      In General

We have not and will not sell or lease your personal data to third-parties. In the context of the uses of personal data mentioned in the Ways We Use Your Personal Data section above, we may share your personal data with third-parties we engage to help provide products and services to you. These third-parties include, but are not limited to, organizations that provide the following:

  • Payment processing system;
  • Customer relationship management (CRM) platform;
  • Business resilience and disaster recovery services;
  • User authentication tools and services;
  • Auditing platforms and accounting services;
  • Collections services;
  • Legal services;
  • Mailing services;
  • Recruitment tools and services; and
  • E-mail and direct marketing tools and services.

Our third-party service providers maintain their own Privacy Policies. We encourage you to visit their Sites to learn more.

5.2      Other Sharing Circumstances

We may also share your personal data in other circumstances, such as:

  • As required to by law or in response to a subpoena or other government information request;
  • If we believe that the disclosure is in the interest of your security or the security of TAI (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction);
  • If we merge with or are acquired by another company, or;
  • If we go out of business, enter bankruptcy, or go through some other change of control.

5.3      Sharing Aggregate Information

When TAI requests demographic information collected during an information request or registration, you have the option not to provide this information. We encourage you to do so that we may gain a better understanding of your needs, and so that we may serve you in a more personalized manner.

We may share aggregate non-personal information with strategic partners. For these circumstances, we do not disclose information that can uniquely identify you.

5.4      Opting-Out of Sharing Your Personal Data

You have choices regarding the ways we share your personal data with third-parties. If you wish to opt-out, please submit your request to TAI by using the contact information below.

6       Personal Data Retention

We may retain your personal data for as long as you are a business contact to us or as needed to provide you products and services. For those individuals resident in the EU, you have the right to request that we delete your personal data under GDPR. However, TAI may retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7       Special Notice for Individuals in the European Economic Area (EEA)

If you are resident in the European Union (EU), please be aware that we operate the United States. As such, we may transfer your personal data from the European Economic Area (EEA) to the US to provide you products and services, or otherwise communicate with you. TAI takes measures to ensure that your personal data is adequately safeguarded when transferred, processed, and stored in the United States or elsewhere. In doing so, we aim to comply with applicable EU data privacy laws and regulations.

By using TAI’s Site or otherwise communicating with us electronically, you acknowledge that we may transfer, process or store your personal data outside the EEA, and that we may share your personal data as described in the How We Share Your Personal Data section above.

8       Individuals’ Rights Under the General Data Protection Regulation (GDPR)

If you are resident in the European Union (EU), you have certain data privacy rights under the General Data Protection Regulation (GDPR). These rights include:

  • Access: You have the right to access your personal data held by TAI.
  • Correction, Amendment and Removal: You have the right to correct or amend your personal data held by TAI. You also have a right to request that TAI deletes certain personal data about you.
  • Restriction: You have the right to restrict processing of your personal data held by TAI if you contest the accuracy of your personal data held by TAI or the lawfulness of TAI’s processing of your personal data.
  • Portability: You have the right to receive your personal data held by TAI in a structured, commonly-used and machine-readable format. You also have the right to transmit your personal data to another organization without hindrance from TAI.
  • Objection: You have the right to object, on grounds relating to your particular situation, to TAI’s processing of personal data about you, unless TAI demonstrates compelling legitimate grounds for continuing such processing. You also have the right to object to any automated decision-making (such as user profiling) used by TAI.
  • Complaints: You have the right to lodge a complaint or concern about our data privacy practices with TAI directly and/or with an appropriate supervisory authority, as defined by GDPR.

If you wish to exercise any of your rights under GDPR, as described above, please submit your request to TAI by using the contact information below.

9       California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. If you wish to exercise your rights under California law, as described above, please submit your request to TAI by using the contact information below.

10   Individuals Under the Age of 16

Our Site is not intended for individuals under 16 years of age and TAI does not knowingly collect personal data from persons under 16 years of age. Individuals under age 16 should avoid providing any personal data to the Site without verifiable parental consent.

11  Data Security

We constantly strive to align our data security practices with industry standards for securely handling, transmitting and storing personal data. To prevent unauthorized access, maintain data accuracy and the correct use of information, TAI implements administrative, physical and technical measures to safeguard and secure the information we collect on this Site. Access to your personal data on the Site is password-protected and the Site utilizes industry-accepted encryption technologies and strengths to reduce the risk that others can view information passing between our Site and your browser.

Since the Internet is not a completely secure environment, we cannot ensure or warrant the security of any information you transmit to us. TAI offers no guarantees that information cannot or will not be accessed, disclosed, altered or destroyed by a breach of any of our administrative, physical or technical measures.

12  Notification in Event of Data Breach

International, federal and state laws and regulations require TAI to notify individuals in the event of a breach of personal data. We will promptly notify those individuals whose personal data has been compromised, in accordance with notification procedures defined in our internal policies, and as required by applicable law.

13  Links

This Site may contain links to and from other third-party sites. Please be aware that TAI is not responsible for the privacy practices of these third-party sites. We encourage you to be aware when you leave our Site, and to read the privacy statements of each website that collects your personal data.

14  How to Contact Us

You may contact us directly via post, phone or e-mail:

ThermoAnalytics, Inc.

23440 Airpark Blvd.

Calumet, MI 49913

+1 (906) 482-9560 option 1

privacy@thermoanalytics.com

If you request to opt-out, there will be a 30-day period before such opt-out will take effect.

15  Updates to this Privacy Policy

TAI reviewed and updated this Privacy Policy on May 25, 2018. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Your continued use of the Site following reasonable notice of such modifications constitutes your acceptance of any changes to this Privacy Policy.

ThermoAnalytics, Inc. is committed to your privacy. This notice explains the privacy practices for www.thermoanalytics.com.

This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you and how it is used
  • What choices are available to you regarding the use of your data
  • How you can correct any inaccuracies in the information
  • The security procedures in place to protect the misuse of your information

Information Collection and Use

ThermoAnalytics, Inc. is the sole owner of the information collected on this site. We only have access to personal information that you voluntarily give us via email, from a form you filled out, or another direct contact with you. We will not sell, rent, or share this information with anyone. We will use your information to respond to you regarding the reason you contacted us.

You can contact us at any time to:

  • Request access to information that ThermoAnalytics has about you
  • Correct any information that ThermoAnalytics has about you
  • Delete any information ThermoAnalytics has about you

If you have any additional questions about how ThermoAnalytics, Inc. collects and stores your data, please contact us using the information provided in “How to Contact Us” section.

When You Visit Our Website

You can visit ThermoAnalytics' website without giving away your personal information. ThermoAnalytics uses Google Analytics, HubSpot Analytics, and Cookies to improve your user experience and analyze how the website is used. Aside from the approximate location (IP address), the information collected by Google and HubSpot is anonymous traffic data, i.e., browser information and device information. The collected information is used to provide an overview of how people are accessing and using the website and is not used for any additional purpose.

Your Choices to Access, Correct, or Delete Personal Information

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of ThermoAnalytics website. If you wish to access or amend any Personal Data we hold about you or to request that we delete any information that we have about you, you may contact us using the information listed in the "How to Contact Us" section. At your request, we will have any reference to you deleted or blocked in our database.

You may decline to share certain Personal Data with us, in which case we may not be able to provide you with certain content, features, or other services.

At any time, you may object to the processing of your Personal Data on legitimate grounds.

If you request that we delete the Personal Data we possess, we reserve the right to keep a record of that request so that we may ensure you remain opted-out of further communication and avoid storing your Personal Data in the future.

How We Use the Information We Collect

Most of our website does not require any form of registration, allowing you to visit our site without telling us who you are. However, some services or content may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the site or for us to respond to your query.

Operations

We use the information we collect to operate, maintain, enhance and provide all the features of our software, services, or information you request, to respond to comments and questions, and to provide support to Users.

Improvements

We use the information we collect to understand and analyze the usage trends and preferences of our Visitors and Users, to improve our software, services, and content; and to develop new products, services, features, and functionality.

Communications

We may use a Visitor's or User's email address or other information to contact that Visitor or User for 1) administrative purposes such as customer service and support and 2) updates on promotions, events, and information relating to products and services offered by us. You will be asked to opt-in to receive updates on promotions, events, and information regarding our products and services. If you do not opt-in, you will not receive any of those communications from us. If you choose to opt-in, you also have the ability to opt-out of receiving any promotional communications using the options found in the footer of those communications or by contacting us.

Security Measures

This site has security measures in place to protect the lost, misuse, and alteration of the information we control. We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We secure the Personal Data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When sensitive Personal Data is collected on our website and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

How to Contact Us

If you have any additional questions about how ThermoAnalytics, Inc. collects and stores your data or if you wish to have your data amended, corrected, or deleted, please contact us at:

ThermoAnalytics, Inc.

23440 Airpark Blvd.

Calumet, MI 49913

+1 (906) 482-9560 option 1

privacy@thermoanalytics.com